Description :
We are all negotiators! From CEOs to parents and team leaders to sales representatives, we all negotiate every day, and this can have important consequences in our lives. However, few of us have really mastered the tools of negotiation and know how to use them to achieve our goals. In this book, Christophe Caupenne, a former negotiator in France?s elite RAID police unit, draws on his experiences to teach readers how they too can negotiate effectively.